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We have been reading an article called 'They work for us' in The Economist
"In liberal democracies ... elections force politicians to take the public's wishes into account...
"Competitive markets force business leaders to heed their customers' demands all the time...
"In liberal democracies the powerful get on by pleasing others.
"In short, they work for us."
This would suggest that the USA is not a liberal democracy.
In the USA the electoral system is rigged in such a way that CIA assets tend to get elected.
Recent presidents have had no intention of heeding the public's wishes on Iraq, Afghanistan or Guantanamo.
And top Americans who commit war crimes usually get away with it.
Those many business leaders who have some sort of monopoly happily ignore those of their customers who dislike being sold junk.
Think of the contempt for customers of such businesses as YouTube and Enron.